Call Center & Customer Service
Compensation Data Package
The 2007/2008 compensation data package for call center & customer service provides:
- An extensive spectrum of jobs; 100+ positions/levels within the job group, ranging from senior executives to entry-level clerks.
- An analysis is presented for 90+ individual industry classifications. Within each industry category and major region, data is presented by organization size.
- Information for 180 metropolitan areas, states and state groups.
- Separate presentations are provided for both For-Profit and Not-For-Profit organizations.
- Complete coverage of cash compensation, including extensive analyses of salaries, bonuses, other cash compensation and total cash compensation.
- Information from 3,573 organizations that provided data on 178,175 employees.
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