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HR on Call - A Resource for a Community in Transition
Successful Practice Showcase Webinar Series

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With unemployment rising to its highest levels in 26 years, many workers in the Raleigh-Durham area found themselves unemployed.  Support services to help were operating at max capacity, yet individuals remained in need of assistance.  Paul Wasylkevych, SPHR, a RWHRMA & NCSHRM State Council member, originated an idea that was deployed in less than 1 month.  "Human Resources on Call" united RWHRMA and TSHRM to provide job search guidance to over 1,100 callers during a 7-hour telethon-style event televised by a local TV station which broadcasts to 23 North Carolina counties reaching almost 1.08 million households.  Jeff Luttrell, SPHR, RWHRMA, and Laurie Textor, SPHR, TSHRM, led the team to implement the project and create all of the training and tools needed, including an outstanding Orientation Booklet and Resource Guide containing potential questions and answers as well as information and websites for employment resources.  With the help of Michele Langley, PHR, about 75 volunteers were recruited and trained to support the event.  As a result of this community service initiative, members shared their expertise to help 1,100 callers at a critical time in their lives and demonstrated yet another facet of HR and the importance of our profession to the community.

The Raleigh-Wake Human Resource Management Association and the Triangle SHRM won a 2009 Pinnacle Award for this initiative.

Webinar with Sound
Webinar slide deck in PDF for download
WRAL-TV - HR on Call Video

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Read more about this initiative in SHRM Online.

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