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SHRM Foundation Research 

The Impact of Explanations to Applicants: Reactions, Consumer Behavior, and Employee Outcomes

Funded: November 2010  Expected Completion: December 2012  Status: In-process

Autumn D. Krauss, Ph.D., Kronos, Inc. & Portland State University
Donald M. Truxillo, Ph.D., Department of Psychology, Portland State University
Talya N. Bauer, Ph.D., School of Business Administration, Portland State University

Abstract
Providing explanations about the selection process to applicants is a relatively easy way for HR practitioners to foster positive applicant reactions.  The proposed field quasi-experiment investigates how applicant explanations affect applicant attitudes and behavior (e.g., consumer behavior) as well as employee outcomes (e.g., employee engagement) post-application.  The central components of this study will be replicated with participants in other countries to examine the generalizability of the study’s findings internationally.  We believe the proposed research will significantly increase the understanding of explanations in the selection context and provide valuable guidance to HR practitioners when hiring employees within the US and abroad.   

View the full list of SHRM Foundation funded research.