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Employee Engagement Survey Service 

SHRM People InSight 

Successful organizations rely on an engaged workforce to drive performance. And now, more than ever, organizations must develop talent management strategies that are based on their employees’ specific needs.

SHRM's own research reveals that 80 percent of organizations review their benefits programs once a year* and 43 percent of organizations use surveys to determine employee job satisfaction.** To that end, SHRM's People InSight survey service focuses on more than 50 aspects of job satisfaction and engagement commonly linked to organizational performance—providing specific information on the type of work environment employees value.

Download SHRM People Insight FlyerWhat does People InSight explore?

  • Career development
  • Employee relationship with management
  • Compensation and benefits
  • Work environment
  • Engagement opinions
  • Engagement behaviors
  • Conditions for engagement

"Who better to partner with to conduct your annual employee engagement survey than the organization known as being the experts on human resource management? SHRM's People InSight is affordable, fast and easy on the front end, with service that provides an amazingly fast turnaround of your results. They are easy-to-interpret and visually appealing!"

Carrie Alden, SPHR-CA | Human Resources Director | Sierra Nevada Brewing Co.
Why choose People InSight Service?
  • Customization: Your report includes data from the overall employee population at your organization, as well as breakdowns by individual departments or business units.
  • Ease: The SHRM research team will distribute the online survey to your employees and send you a final comprehensive report in 10 business days.
  • Benchmarking: Results are provided by individual department and overall employee population, and benchmarked against overall norms, including industry and organization staff size, in SHRM's database of 10,000 employees.
  • Granularity: Using the data in your report, you can compare your employees' ratings of "importance" versus "satisfaction" for each aspect.
What will my report include?
  • Information on what your employees believe is important for creating and maintaining job satisfaction and engagement.
  • Insight into what your organization is doing right and where your can improve with respect to employee job satisfaction and engagement.
  • Comparative data, so you can benchmark your results against those of other U.S. employers, based on organization size and industry.

How were the survey questions created?
In 2002, SHRM developed an employee job satisfaction survey. To develop the survey approach and items, an extensive review of the academic research literature from the fields of Industrial/Organizational Psychology and Business Management was undertaken by SHRM researchers. Based on this literature review, SHRM researchers created a pool of items which were then reviewed by two separate panels of experts. The current job satisfaction survey is comprised of these final items, as well as additional items which have been added as advances in theory have necessitated. In 2011, the survey was expanded to include employee job engagement. As with the job satisfaction survey, these engagement items were based on an extensive review of the academic research literature. The final items were developed by a team of SHRM researchers currently led by Alexander Alonso, Ph.D., SPHR.

For questions, to schedule a demo or to place an order, please contact us at +1.703.535.6295 or

More Resources

*2012 SHRM® Employee Benefits Research Report
**2011 SHRM® Employee Job Satisfaction Research Report