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January 2009 
Vol. 54     No. 1 

Features


COVER STORY
One Workforce—Many Languages
Are English classes necessary to manage a multilingual workforce?
By Rita Zeidner

Q&A
Civic Lessons
Incoming SHRM chair Robb E. Van Cleave brings public-sector savvy.

WORKFORCE READINESS
Mission: Recruitment
The U.S. Army aims to connect soldiers with employer-supported recruitment initiatives.
By Theresa Minton-Eversole

SPECIAL REPORT ON PERFORMANACE MANAGEMENT
Lessons from the Financial Services Crisis
Misguided incentive payouts can push ethical behavior and prudent financial standards out the window.
By Wayne F. Cascio and Peter Cappelli

Curing What Ails Performance Reviews
For all their flaws, performance reviews are still valuable to organizations.
By Adrienne Fox

HR AGENDA: TRAINING
Training on a Shoestring
Consider these tips for making do with less if your training budget is cut back.
By Kathryn Tyler

HR AGENDA: GLOBAL HR
Layoffs in Europe: Deal or No Deal?
Cash isn’t king when conducting reductions in force in the European Union.
By Allen Smith


ADVICE AND ANALYSIS

SOLUTIONS
Complaints, Workforce Composition, Productivity, Organizational Values.
By Amy Maingault, Regan Halvorsen, Rue Dooley, Liz Petersen

LEGAL TRENDS
Make a Resolution: ADA Training Train managers to comply with the Americans with Disabilities Act Amendments Act.
By Victoria Zellers

HR TECHNOLOGY
Meetings Go Virtual Companies are tapping web-conferencing tools to reduce the need for the old face-to-face.
By Elizabeth Agnvall

NEWS YOU CAN USE

EXECUTIVE BRIEFING
Waivers for terminated employees; when it doesn’t pay for an executive to stay; more.

COURT REPORT
Independent contractors entitled to overtime; prescription drug use justified termination; more.

WHAT'S NEW
Employee assistance program; employee benefits benchmark reporting service; business valuation tool; more.

PERSPECTIVES

FROM THE CEO
HR Resolutions for a Happier New Year
By Laurence O’Neil

FROM READERS
Reductions in force: survivors of layoffs; online applicant systems.

FUTURE FOCUS
Human Resources Gets Religion
As religious diversity becomes more prominent in the workplace, HR’s accommodation responsibilities will broaden.
By Jennifer Schramm

BOOKS IN BRIEF
Reward Systems, The Credible Company and Thinking About the Future.