January 2004 

HR MAGAZINE · January 2004
Vol. 49, No. 1
Table of Contents 

COVER STORIES
Is Your Company Two-Faced? Employers stand to lose a lot when their words and actions don’t match up.
Pamela Babcock

Ensuring Lasting Foundations. Succession planning, communications and recognition can help HR perpetuate a company founder’s culture.
Pamela Babcock

EMPLOYEE RELATIONS
A Jury of Their Peers. The fact that you involve employees in resolving each other’s workplace disputes can speak volumes about your organization.
Margaret M. Clark

DIVERSITY
Cream of the Crop. Leadership development program encourages talented teens to consider business careers.
Jim Barthold

GLOBAL HR
Setting Up Overseas. Expanding overseas? HR has lots to do—even before the decision is made.
Mary E. Medland

BENEFITS
Do Your Family-Friendly Programs Make Cents?Calculating the return on investment of family-conscious benefits isn’t easy, but some companies show the way.
Elayne Robertson Demby


HR AGENDA: EMPLOYMENT & STAFFING
Answering Applicants’ Concerns. How will you counter applicants’ concerns about ethics, financial stability and growth potential?
Martha Frase-Blunt

HR AGENDA: TRAINING
I Say Potato, You Say Patata. Foreign language classes for employees are increasingly useful.
Kathryn Tyler

COLUMNS & DEPARTMENTS

From The President. Assessing HR: The View from the C-Suites Susan Meisinger
From The Editors. Being true to your culture-speak; peers judging peers. Patrick Mirza
Management Tools: Don’t Rush to Judgment. First impressions should not overwhelm your job-applicant judgments. Laura Gassner Otting
HR Solutions: Job Evaluations, Health Coverage, Discipline. Deborah Keary, Saundra Jackson and Vicki Neal
Legal Trends: Ensuring Legal Peace. A perfectly drafted release won’t keep your company out of court unless you take the right legal steps to secure an employee’s agreement. Jonathan A. Segal
Future Focus: Health Warning. Many Americans who expect to work in their retirement years won’t be healthy enough to do it. Jennifer Schramm
Executive Briefing. Fewer employers make cuts at expense of employees; does a leadership ‘vacuum’ loom?; more.
From Readers. Thoughts on succession planning; Wal-Mart not a shining example.
HR Technology. Big Bang or Phased Rollout?
Court Report. FMLA trumps employer’s notice rule; ‘three days’ means three whole days; more.
Books in Brief
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