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November 2013 

COVER STORY
Fresh Faces    
A well-structured internship program can energize your enterprise.
By Dori Meinert

FEATURES

Q&A
Google’s Jolly Good Fellow
A calm mind can lead to career and life changes, a former computer engineer says.
Interview by Kathryn Tyler

ORGANIZATIONAL & EMPLOYEE DEVELOPMENT
The American Apprentice
U.S. employers could learn from the European approach.
By Kathryn Tyler

PROFILE
Power Switch
Hyacinth Guy leads change at a Caribbean utility and strives to inspire employees.
Interview by Robert J. Grossman

FIRST-PERSON ACCOUNT
How to Bridge Generation Gaps
Don’t let intergenerational conflict erode employee engagement. Take steps to bring workers together.
By Michael E. Pepe

AGENDA: REWARDS & EMPLOYEE RECOGNITION
Being There
Incentive programs encourage attendance.
By Nancy Hatch Woodward

AGENDA: EMPLOYMENT LAW
Global Investigations: A Six-Step Process
Think workplace investigations are a pain in the neck? Try conducting them globally.
By Katherine Cooper Franklin and Tahl Tyson

ADVICE AND ANALYSIS

SOLUTIONS
Employee resource groups, disciplining worker with medical condition
By Shari Lau, SPHR-CA, GPHR, and Yvette Lee, PHR-CA, GPHR

HR TECHNOLOGY
Pay As You Go
New mobile payroll solutions help employers manage payroll on the fly.
By Jennifer Taylor Arnold

LEGAL TRENDS
Defuse Workplace Violence
If you suspect someone in your workplace could become violent, act before they do.
By Barbara Hoey

MANAGEMENT TOOLS
Why You Need an Entourage
Build your business network into a valuable entourage.
By Leslie Grossman

NEWS YOU CAN USE

HR NEWS
Health care exchanges launch; federal shutdown suspends agency services and activities; more.

EXECUTIVE BRIEFING
Abusive supervisors may be stressed from overly difficult work goals; high-potential development programs have become more impartial.

COURT REPORT
Gender-based hostile work environment claim upheld; unforeseeable circumstances reduce WARN notice duty; more.

WHAT’S NEW
Compensation and benefits; global HR; staffing; more.

PERSPECTIVES

FROM THE CEO
Serving Those Who Served Us
By Henry G. Jackson

FUTURE FOCUS
The Trouble with Algorithms
HR has a role to play to ensure that computers don’t run amok.
By Jennifer Schramm

HR Magazine Book Blog
Summaries of The Truth About Lies in the Workplace, Changing People Who Don’t Want to Change, The Nonprofit’s Guide to Human Resources, The Respect Effect.