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June 2013 

COVER STORY
Hiring Frenzy
Human resource lessons learned from the North Dakota oil boom.
By Dori Meinert

FEATURES

BENEFITS
My Advocate
Employers benefit when health advocates help employees negotiate the health care system.
By Nancy Hatch Woodward

PROFILE
Putting Stock in HR as a Business Asset
Hilda Harris Piell, chief human resources officer for the CME Group, heads HR for the world's leading derivatives marketplace.
Interview by Kathy Gurchiek

HR TECHNOLOGY
Better Hiring Through Technology
Technology can streamline and speed up hiring.
By Drew Robb

FIRST-PERSON ACCOUNT
Custom Careers
At MassMutual, employees use diverse tools to drive their careers forward.
By Betsy Larson

STRATEGIC HR
Customer-Centric HR
Harness the power of customers in hiring, training, rewarding and managing employees.
By Adrienne Fox

Q&A
An Ounce of Disability Prevention
Keep employees productive through disability programs and absence management.
Interview by Donna M. Owens

CHANGE MANAGEMENT
Positive Momentum
Spark change through the appreciative inquiry process.
By Dori Meinert

AGENDAS

GLOBAL HR
Mexico Adapts to Labor Reform
New regulations limit outsourcing and make it easier to hire and fire.
By Diane Cadrain

HR TECHNOLOGY
Avoid the Hidden Costs of SAAS
Software-as-a-service has lower upfront costs than hosted software, but beware of hidden fees that may arise in the long term.
By Drew Robb

ADVICE AND ANALYSIS

SOLUTIONS
Employee demotions, records retention
By Edward Yost, SPHR-CA, and Deb Levine, SPHR

HR TECHNOLOGY
Show and Tell
Videoconferencing tools for employee communications can save organizations time and money.
By Jennifer Taylor Arnold

LEGAL TRENDS
Employers in the Crossfire
Federal and state gun laws have ramifications for employees and employers alike.
By Jonathan A. Segal

MANAGEMENT TOOLS
Change Your View of Leadership
Modifying your viewpoint can transform you from a tactical manager to a strategic leader.
By David Goldsmith

NEWS YOU CAN USE

HR NEWS
Boston employers try to return to normal; social media clout as a new job criteria; more.

EXECUTIVE BRIEFING
Potential boomerang employees are worth tracking; debate over worker shortage in STEM fields.

COURT REPORT
Undocumented workers may recover unpaid wages under the FLSA; reliance on expert did not satisfy duty of prudence; more.

WHAT'S NEW
Compensation and benefits; compliance; global HR.

PERSPECTIVES

FROM THE CEO
Determination in the Face of Adversity
By Henry G. Jackson

FUTURE FOCUS
Glass Half Full or Half Empty?
HR professionals are divided on prospects for economic growth.
By Jennifer Schramm

HR MAGAZINE BOOK BLOG
Summaries of Lean HR, The New Rules of Recruiting, Painless Performance Conversations and The Performance Appraisal Tool Kit.