SHRM periodically surveys its affiliated chapters to secure responses to questions asked by volunteer leaders about operations common across the chapter network. While smaller, topic-specific surveys have been conducted more recently, the last major in-depth operations survey was in 2004.
In early 2012, SHRM fielded an extensive survey on multiple areas of chapter operations. Early findings were released at the Volunteer Leader Briefing held in conjunction with the SHRM Annual Conference & Exposition in Atlanta. The survey outcomes have been compiled in a formal report. In some cases, the data is broken out by chapter size to provide additional context. Some data points are compared to the 2004 survey results.
Chapter Operations Survey Overview - 18-minute webinar
Chapter Operations Survey Report (PDF)